✅REFUND POLICY (JARED SUN Official)

Refund Policy

At JARED SUN, we are committed to providing high-quality industrial products and global one-stop solutions. Due to the customized nature of OEM/ODM manufacturing and industrial systems, our refund policy follows international B2B trade standards and is designed to be fair and transparent.

1. Eligibility for Refunds

Refunds may be approved only under the following conditions:

• Products are defective or damaged upon arrival
• Incorrect items shipped not matching confirmed order
• Verified manufacturing defects
• Logistics carrier confirms loss of shipment

2. Non-Refundable Cases

Refunds will NOT be accepted for:

• Customized OEM/ODM products after production begins
• Buyer’s incorrect specifications or design confirmation
• Minor cosmetic packaging damage
• Shipping delays caused by logistics or customs
• Change of mind after production or shipment

3. Refund Process

1. Contact us within 7 days of receiving goods
2. Provide order number, photos, and issue description
3. Technical evaluation by our engineering team
4. Approved cases processed according to agreement

4. Refund Method

• Original payment method
• Bank transfer (B2B orders)
• Credit note for future orders (optional)

Processing time: 7–15 business days after approval

📩 Contact for Refund Support

Brand: JARED SUN
Contact Person: Jared Sun

📞 Phone / WhatsApp: +86-13763103674
📧 Email: jandohnsun@gmail.com
📧 Support Email: mia9uybatd5p1ikkqp@gmail.com